Who we are
Zyllex provides customer relationship, marketing, loyalty, referral and review tools to businesses.
Information we collect
Business owners give us account and business details. Businesses add their customers' names, phone numbers, emails and preferences. Customers who join a business give us their contact details and consent choices.
How we use it
We use information only to run the service: showing businesses their own customers, sending messages customers agreed to receive, recording loyalty points and referrals, and processing payments.
Who can see customer data
Each business can see only its own customers. Customer records are never shared between businesses or sold. Zyllex support staff cannot see customer contact details.
Marketing consent
Customers choose whether to receive email, SMS or WhatsApp messages and can unsubscribe at any time using the link or STOP reply in any message.
Business verification
Businesses applying for a verified badge submit business details and documents such as a CAC certificate or proof of address. Documents are stored privately and only Zyllex verification administrators can view them, through links that expire after five minutes. We do not ask for BVN, NIN or personal identity documents.
Website analytics
Only if you accept analytics, we record the pages you view, the referring website, your device and browser type, and a random visitor identifier stored in your browser. We do not use advertising trackers or fingerprinting and never record what you type into forms. You can decline, and clearing your browser storage removes the identifier.
Payments
Card payments are processed by Paystack. We do not store card details.
Your rights
You can ask us to access, correct or delete your information. Contact us at our contact form.